Friday, May 10, 2013

Retail Talent Acquisition Quick Tip - Part 6


In honor of our rapidly approaching webinar series
Employee Retention and Engagement 
with Tina Praino, we are offering our readers a series of quick tips related to retail talent acquisition. 

Quick Tip - Part 6
"The foundation of every smart recruiting process is the axiom that 'our organization may be a great place to work, but it's not for everybody. In fact, it's not even for most people.' Contrary to popular belief, there really is an ample supply of talented, hardworking, honest people available--some of whom already work for you." - Bill Catlette and Richard Hadden for Fast Company

Stay tuned for more useful tips and don't forget to register for our rapidly approaching webinar series! 

Employee Retention and Engagement Webinar Series - for Retailers
How to Find the Good Ones and How to Get Them SELLING
Sponsored by: Smart Retailer


Boost My Hiring Process: How to Find the Good Ones - COMPLETE
April 30th (Tuesday) at 11am-12pmPDT
- The importance of a proper job description, how to create them and how to utilize them
- Experiential interviewing, how to zero in on the right skill set, the right attitude and the best fit with simple strategic questions
Each attendee will receive a special gift from the speaker

Engaging My Employee’s: I Hired Them, Now What? - COMPLETE
May 7th(Tuesday) at 11am-12pm PDT
- Find out the difference between orientation and onboarding
- Find out what the key ingredients of a sound onboarding program requires
- Find out what a learning plan is and which members of your team MUST have one
- Learn formal and informal feedback strategies
- Learn about mentor programs
- Find out how to defining career paths
Each attendee will receive a special gift from the speaker

Engaging My Employee’s: A Deeper Dive, Let’s Get Them Cracking REGISTER
May 14th (Tuesday) at 11am-12pm PDT
- Learn to create structured mentorship programs
- Learn to cultivate learning plans to increase productivity and morale
- Find out about gamification in the workplace
Each attendee will receive a special gift from the speaker

Monday, May 6, 2013

Retail Talent Aquisition Quick Tip - Part 5

In honor of our rapidly approaching webinar series
Employee Retention and Engagement 
with Tina Praino, we are offering our readers a series of quick tips related to retail talent acquisition. 

Quick Tip - Part 5

Giving balanced feedback is very easy to do. It is also very easy to forget to balance your feedback and focus only on the negatives. Don’t be a Negative Nelly; if you spend a few minutes focusing on what was done right, you will see your employees’ engagement levels increase!

Stay tuned for more useful tips and don't forget to register for our rapidly approaching webinar series! 

Employee Retention and Engagement Webinar Series - for Retailers
How to Find the Good Ones and How to Get Them SELLING
Sponsored by: Smart Retailer


Boost My Hiring Process: How to Find the Good Ones COMPLETE
April 30th (Tuesday) at 11am-12pmPDT
- The importance of a proper job description, how to create them and how to utilize them
- Experiential interviewing, how to zero in on the right skill set, the right attitude and the best fit with simple strategic questions
Each attendee will receive a special gift from the speaker

Engaging My Employee’s: I Hired Them, Now What? REGISTER
May 7th(Tuesday) at 11am-12pm PDT
- Find out the difference between orientation and onboarding
- Find out what the key ingredients of a sound onboarding program requires
- Find out what a learning plan is and which members of your team MUST have one
- Learn formal and informal feedback strategies
- Learn about mentor programs
- Find out how to defining career paths
Each attendee will receive a special gift from the speaker

Engaging My Employee’s: A Deeper Dive, Let’s Get Them Cracking REGISTER
May 14th (Tuesday) at 11am-12pm PDT
- Learn to create structured mentorship programs
- Learn to cultivate learning plans to increase productivity and morale
- Find out about gamification in the workplace
Each attendee will receive a special gift from the speaker

Monday, April 29, 2013

Retail Talent Acquisition Quick Tip - Part 4

In honor of our rapidly approaching webinar series
Employee Retention and Engagement 
with Tina Praino, we are offering our readers a series of quick tips related to retail talent acquisition. 

Quick Tip - Part 4
We know that employees are much more engaged when they feel like they are an informed member of the team. We also know that happier employees make happier customers. Keeping sales data secret is disengaging and harbors distrust between management and store staff. Sharing that data creates alignment with a shared feeling of accomplishment when the goals are met and a shared feeling of need when they are not. These are powerful emotions that drive the employee’s true engagement in your business.

Stay tuned for more useful tips and don't forget to register for our rapidly approaching webinar series! 

Employee Retention and Engagement Webinar Series - for Retailers
How to Find the Good Ones and How to Get Them SELLING
Sponsored by: Smart Retailer


Boost My Hiring Process: How to Find the Good Ones REGISTER
April 30th (Tuesday) at 11am-12pmPDT
- The importance of a proper job description, how to create them and how to utilize them
- Experiential interviewing, how to zero in on the right skill set, the right attitude and the best fit with simple strategic questions
Each attendee will receive a special gift from the speaker

Engaging My Employee’s: I Hired Them, Now What? REGISTER
May 7th(Tuesday) at 11am-12pm PDT
- Find out the difference between orientation and onboarding
- Find out what the key ingredients of a sound onboarding program requires
- Find out what a learning plan is and which members of your team MUST have one
- Learn formal and informal feedback strategies
- Learn about mentor programs
- Find out how to defining career paths
Each attendee will receive a special gift from the speaker

Engaging My Employee’s: A Deeper Dive, Let’s Get Them Cracking REGISTER
May 14th (Tuesday) at 11am-12pm PDT
- Learn to create structured mentorship programs
- Learn to cultivate learning plans to increase productivity and morale
- Find out about gamification in the workplace
Each attendee will receive a special gift from the speaker

Thursday, April 25, 2013

Retail Talent Acquisition Quick Tips - Part 3

In honor of our rapidly approaching webinar series
Employee Retention and Engagement 
with Tina Praino, we are offering our readers a series of quick tips related to retail talent acquisition. 

Quick Tip - Part 3
Don’t cut corners when building your job descriptions. The more realistic and detailed they are the better a tool they are for candidates. A candidate should be able to get a realistic sense of the job from the recruiting process and the job description is integral in ensuring you have a motivational fit.

Stay tuned for more useful tips and don't forget to register for our rapidly approaching webinar series! 

Employee Retention and Engagement Webinar Series - for Retailers
How to Find the Good Ones and How to Get Them SELLING
Sponsored by: Smart Retailer


Boost My Hiring Process: How to Find the Good Ones REGISTER
April 30th (Tuesday) at 11am-12pmPDT
- The importance of a proper job description, how to create them and how to utilize them
- Experiential interviewing, how to zero in on the right skill set, the right attitude and the best fit with simple strategic questions
Each attendee will receive a special gift from the speaker

Engaging My Employee’s: I Hired Them, Now What? REGISTER
May 7th(Tuesday) at 11am-12pm PDT
- Find out the difference between orientation and onboarding
- Find out what the key ingredients of a sound onboarding program requires
- Find out what a learning plan is and which members of your team MUST have one
- Learn formal and informal feedback strategies
- Learn about mentor programs
- Find out how to defining career paths
Each attendee will receive a special gift from the speaker

Engaging My Employee’s: A Deeper Dive, Let’s Get Them Cracking REGISTER
May 14th (Tuesday) at 11am-12pm PDT
- Learn to create structured mentorship programs
- Learn to cultivate learning plans to increase productivity and morale
- Find out about gamification in the workplace
Each attendee will receive a special gift from the speaker

Monday, April 22, 2013

Retail Talent Acquisition Quick Tips - Part 2

In honor of our rapidly approaching webinar series
Employee Retention and Engagement 
with Tina Praino, we are offering our readers a series of quick tips related to retail talent acquisition. 

Quick Tip - Part 2
Network with other store owners and managers. I have received some great employee candidates from store managers who received resumes but had no hours to give. I have shared some great resumes as well when I have received them with no hours to give. You have to give to receive!

Stay tuned for more useful tips and don't forget to register for our rapidly approaching webinar series! 

Employee Retention and Engagement Webinar Series - for Retailers
How to Find the Good Ones and How to Get Them SELLING
Sponsored by: Smart Retailer


Boost My Hiring Process: How to Find the Good Ones REGISTER
April 30th (Tuesday) at 11am-12pmPDT
- The importance of a proper job description, how to create them and how to utilize them
- Experiential interviewing, how to zero in on the right skill set, the right attitude and the best fit with simple strategic questions
Each attendee will receive a special gift from the speaker

Engaging My Employee’s: I Hired Them, Now What? REGISTER
May 7th(Tuesday) at 11am-12pm PDT
- Find out the difference between orientation and onboarding
- Find out what the key ingredients of a sound onboarding program requires
- Find out what a learning plan is and which members of your team MUST have one
- Learn formal and informal feedback strategies
- Learn about mentor programs
- Find out how to defining career paths
Each attendee will receive a special gift from the speaker

Engaging My Employee’s: A Deeper Dive, Let’s Get Them Cracking REGISTER
May 14th (Tuesday) at 11am-12pm PDT
- Learn to create structured mentorship programs
- Learn to cultivate learning plans to increase productivity and morale
- Find out about gamification in the workplace
Each attendee will receive a special gift from the speaker

Wednesday, April 17, 2013

Retail Talent Acquisition Quick Tips - Part 1

In honor of our rapidly approaching webinar series
Employee Retention and Engagement 
with Tina Praino, we are offering our readers a series of quick tips related to retail talent acquisition. 

Quick Tip - Part 1
Create a benefits document that tells candidates the benefits of working at your store. Think outside the box. What makes it great to work for you? Flexible hours? Medical? Store Discount? Training? Don’t assume the candidates know and don’t assume they will ask!

Stay tuned for more useful tips and don't forget to register for our rapidly approaching webinar series! 

Employee Retention and Engagement Webinar Series - for Retailers
How to Find the Good Ones and How to Get Them SELLING
Sponsored by: Smart Retailer


Boost My Hiring Process: How to Find the Good Ones REGISTER
April 30th (Tuesday) at 11am-12pmPDT
- The importance of a proper job description, how to create them and how to utilize them
- Experiential interviewing, how to zero in on the right skill set, the right attitude and the best fit with simple strategic questions
Each attendee will receive a special gift from the speaker

Engaging My Employee’s: I Hired Them, Now What? REGISTER
May 7th(Tuesday) at 11am-12pm PDT
- Find out the difference between orientation and onboarding
- Find out what the key ingredients of a sound onboarding program requires
- Find out what a learning plan is and which members of your team MUST have one
- Learn formal and informal feedback strategies
- Learn about mentor programs
- Find out how to defining career paths
Each attendee will receive a special gift from the speaker

Engaging My Employee’s: A Deeper Dive, Let’s Get Them Cracking REGISTER
May 14th (Tuesday) at 11am-12pm PDT
- Learn to create structured mentorship programs
- Learn to cultivate learning plans to increase productivity and morale
- Find out about gamification in the workplace
Each attendee will receive a special gift from the speaker

Thursday, April 4, 2013

iPad POS. Cloud POS. Mobile POS. Omni Channel. WEBINAR

 
 
 

FACT: Your customers have more technology in their hands when they walk into your store than you have running the store. You can be part of the trend or get left behind.

Ask yourself, how will...
Mobile
Omni Channel
Cloud
and iPad's
...imagine RETAIL over the next 18-36 months?

Attend this webinar from the company ont he cutting edge of retail technology -
One Step Retail Solutions & Teamwork Retail to find out and get a LIVE DEMO of iPad, Cloud, Mobile and Omni Channel POS. (There is no cost)
Sponsored by: SnapRetail

TUESDAY, APRIL 23rd at 11am PDT
Speaker: Kevin McAdam, Teamwork Retail Specialist


Thursday, March 28, 2013

Retail Technology Boom Pitfalls

We are currently in an age where technology is advancing lightening fast, making it hard for even the most invested users to keep up. This new atmosphere causes some innate pitfalls retailers must keep an eye out for. 

 

Newbies Remorse
When a new trend crops up in technology, the market place will become cluttered with options and fly-by-night companies trying to cash in on the hot topic. New companies have their instability issues; companies that are venturing into new industries or products will also have instability issues.

These are the kinds of situations where you must be increasingly conservative and get as many facts as possible. Talk to a few of their existing customers and really get a feel for what to expect: customer service, hidden fees, capabilities, etc.

 

Jack of All Trades 
While a very knowledgeable, expert software developer or systems engineer may be able to "create anything", that doesn't mean they should. Proper research and development, industry knowledge and experience are very important parts to evolving any product and ensuring ultimate functionality.
Many companies that seem to be a "Jack of all trades" end up being a diluted version of each specialty with one or two strong suits.
Point of Sale can be broken down into more than just ringing up sales and should include minimally inventory control and reporting features.

Don't allow yourself to be on a diluted or watered down product just because the company is a knock-out in another industry. 
 
Minimal Effort Junkies 




Technology and software are important RESOURCES. If you start any upgrade or technology search from the perspective of getting a tool that will do as much as possible for you and your company’s expansion, you will strip off much of the anxiety or hesitance. Thus, opening the door to thoroughly investigating your resources and setting yourself up for maximum payoff.
 





 Save Now, Pay Later

I could say "you get what you pay for" but we all know that.
We will forever hunt for the best bargain and the maximum bang for our buck. 
Unfortunately, certain technology developers claim to do it all for pocket change. When push comes to shove, it'll be YOU that suffers in the end.

If something is too good to be true, it probably is. 





Square Peg, Round Hole


Point of Sale is typically designed for a particular kind of retailer; this is determined by sales volume, item count, number of locations and business structure.

While it is tempting to get in on a particular feature or fit within a tight budget you must ensure you are not essentially shoving your size 12 company into a size 8 shoe. It'll hurt and you'll have no room to move around... much less expand. 






But IT'S SO SHINY!

Looks aren't everything. While I sincerely understand "the clothes make the man", that concept only runs so deep. Make sure you are getting an interface that fits your needs and is functional, but don't miss the point of the software just because it's easy on the eyes.
 









One Step Retail Solutions is a leading retail technology consultancy and value added reseller for multiple industry giants. We have been in business for over 28 years and have helped thousands of retailers expand their brand through proper technology resources. Our products include cloud based, mobile options and scalable systems.

Thursday, March 7, 2013

Client Features Galore!

We have been working on some fantastic client features that will be posted to the One Step Retail Solutions website over the next few weeks. Lots of iPads and expanding stores!

Having 6 systems and such a wide variety of retailers definitely keeps us busy.

Here are a few sneak peeks...

AK Rikks uses Teamwork Retail to run their 28k Square Foot boutique
Mission Liquor managed four locations with NCR CounterPoint

 
 
Pessagno Winery keeps things popping with NCR CounterPoint


Calabasas Saddlery keeps things kicking with Lightspeed PoS




 

Friday, March 1, 2013

How Did You Hear About Us?

You have undoubtedly heard that question a multitude of times. "How did you hear about us?" is one of the most important questions a retailer can ask at point of sale and can lead to thousands upon thousands of future sales.
 
Your retail management software should support your marketing efforts in every way possible and include a feature for tracking and analyzing where customers have come in from; word of mouth, newspaper ads, mailers, Yelp, a blogger, etc. 

If your Point of Sale or Retail Management System is not EMPOWERING you as a retailer, give us a call at 800-266-1328


One Step Retail Solutions has helped thousands of retailers nationwide achieve their retail goals through top of the line retail technology. With a consultative and personal approach, One Step is a top resource for 5 of the top point of sale / retail management systems available on the market. Having been in business for over 27 years we have evolved relationships with specialists industry-wide and strive to bring educational resources to our retailers and other retail friends.

Monday, February 25, 2013

Oscar 2013 Fashion Rewind

By: The One Step Retail resident blogger, Amy Hanson

I thought I'd take a moment to rewind my thoughts on last night's fashion. I love that the Oscars remain the most glamorous event in Hollywood and I appreciate the leading ladies  bringing out those loose waves, beautiful gowns and pushing the envelope while staying elegant.


First off, I have to say my favorite gown of the night was Naomi Watt's Armani Prive gown - HOLY WOWZA. Unexpected cut, elegant but bold fabric and her hair/make-up was spot on. One of my favorite bloggers said it reminded her of a Bridesmaids dress, well then I hope I am a Bridesmaid soon so I get to rock something half that cool.


I know that Jennifer Lawrence can basically do no wrong and everyone loves her (this fan girl is no exception) BUT I am not in love with that white dress, it looks odd on her long curvy body and reminds me too much of a wedding dress. The bottom half has a similar cut to her Golden Globe gown (she IS the new spokesperson for Dior and is appropriately supportive) but I still wanted something more unique. Hair is almost the same, silhouette is the same, thankfully the Marilyn Monroe bust went bu-bye.
Please do not throw things at me for saying the above, I love her, I wish we were besties, but the dresses didn't wow me as much as I'd hoped.



This leads me to the "most pleasantly surprising look of the evening". Even in a shot that doesn't show off the dress, I am wowed and amazed. She looks so striking and beautiful.


Well played Charlize Theron, well played.

Cutest couple alert! The fact that Channing Tatum's lovely wife (Jenna Dewan) is with child doesn't hurt... BUT really, the man can dance, has a surprising range of emotions on screen and looks like he will probably be the cutest Daddy ever. Gush.


The Empire strikes back! A few years ago (2007?) Project Runway did a competition with inspiration from various New York buildings, my favorite being the one inspired by the Empire State Building. A few beautiful ladies rocked the Empire State Building / 1920's Great Gatsby look and I loved it.


 
And now I want to go play dress up...